Stop chasing clients for records.
Built for UK bookkeeping practices on Xero. Chivvy works out which bank statements, receipts and explanations each client still needs to send, emails them in your name, reminds them until each item arrives, and files what comes back to Xero.
£40 a month, fixed for life, for the first 10 UK practices. Nothing to pay until it ships.
You approve every email before anything is sent, and you can pause any client at any time.
June month-end · 4 clients
Outstanding items
- Not chased yet
Harwood Joinery Ltd
Barclays statement, June
- Not chased yet
Fern & Co Landscapes
£482 on 14 June: what was it for?
- Not chased yet
The Corner Deli
Q2 VAT fuel receipts
- Filed to Xero
Brightwell Consulting
Stripe payout, May
The books are easy.
The chasing is the job.
Every month it's the same. Email a client for the June statement. Email again. Ask what the £482 was for. Ask again. Receipt-capture apps collect what clients remember to send. Nobody chases what they forgot. That gap is where your evenings go, and it's the only thing Chivvy does: it works out what's missing, asks for it, keeps asking, and files it when it arrives.
Without Chivvy: your sent folder
Re: Re: Re: June statement?
4 in threadHi Dan, sorry to chase again, just wondering whether you had a chance to…
TueNo replyRe: Fern & Co: the £482 payment
3 in threadNo rush if you are busy, but when you get a second could you let me know…
MonNo replyCorner Deli: fuel receipts for Q2?
2 in threadHello, hope all is well. The VAT return is due soon so I will need…
FriBrightwell: Stripe payout query
2 in threadQuick one: there is a £1,240 payout on 3 May I cannot match to…
ThuOtley Bikes: May bank statement
3 in threadMorning, just checking whether the May statement got sent, I…
WedNo reply
With Chivvy: your dashboard, same month
- Filed to Xero
Harwood Joinery Ltd
Barclays statement, June
- Filed to Xero
Fern & Co Landscapes
£482 on 14 June, explained
- Filed to Xero
The Corner Deli
Q2 fuel receipts
- Filed to Xero
Brightwell Consulting
Stripe payout, May
- Filed to Xero
Otley Bike Works
May bank statement
What the chasing costs
We haven't got our own numbers yet. These are the closest published figures we could find, with their limits stated. Chivvy is £40 a month, so it needs to save you about an hour a month to pay for itself.
4.4 hoursa week
spent by UK accountants and bookkeepers checking and correcting client data, in a 2021 Dext study of 2,183 practitioners across six countries.
Source: Insightful Accountant, Aug 202165%of firm owners
named getting information and documents from clients as their biggest workflow problem, in Financial Cents' 2024 survey of 367 accounting and bookkeeping firms, mostly North American.
Source: Financial Cents, Feb 202425 to 5hours a month
is what Content Snare's own customers report gathering information fell to after automating their requests, a 71% reduction. Vendor survey, mixed industries.
Source: Content Snare customer survey
How Chivvy works
Connect Xero once. From then on Chivvy finds the gaps, asks the client, and files what comes back.
Connect Xero. Chivvy lists what's missing
Connect your Xero once. Chivvy picks up everything you've parked in your 'ask the client' account, every transaction with no receipt attached, and the statements you're still waiting on for accounts without a feed. You add anything else by hand.
In Chivvy you see:
chivvy. · Clients · JuneXSynced from Xero 2 min agoClient Still owed Status Harwood Joinery Ltd Barclays statement, 1 to 30 June Not chased yet Fern & Co Landscapes £482.00 on 14 June, in Ask client Not chased yet The Corner Deli 3 fuel receipts, Q2 Not chased yet Brightwell Consulting Stripe payout, May Filed to Xero Chivvy emails clients in your name
Each client gets an email in your name listing exactly what's missing, with a link that opens on their phone, no login, where they upload the file or type the answer. You approve every template before anything is sent, and you can pause any client at any time. Reminders follow the schedule you set and stop the moment an item arrives.
In Chivvy you see:
chivvy. · Chasing · JuneTemplates approved by youDay 0 of 9 · June month-end
Sent by Chivvy 3|Written by you 0
Client 0 1 2 3 4 5 6 7 8 9 Status Harwood Joinery Ltd
Barclays statement, June
First ask sent Fern & Co Landscapes
£482 on 14 June
First ask sent The Corner Deli
Q2 fuel receipts
First ask sent Brightwell Consulting
Stripe payout, May
Filed to Xero Activity
- Day 0First ask sent to The Corner Deli, in your name.
- Day 0First ask sent to Fern & Co Landscapes, in your name.
- Day 0First ask sent to Harwood Joinery Ltd, in your name.
What arrives is filed to Xero
Chivvy matches each upload or answer to the item it asked for. Receipts are attached to the transaction, statements are saved to the client's Xero Files, and explanations are recorded against the payment. Anything it can't match is put in front of you with the client's reply alongside.
In Chivvy you see:
chivvy. · Harwood Joinery Ltdbarclays-june.pdf received
09:14 · from Dan's phone
Saved to Xero Files
XHarwood Joinery Ltd · Bank statements · June 2026
Reminders stopped
Marked done on your dashboard
Clients · June
Harwood Joinery LtdBarclays statement, 1 to 30 JuneFiled to Xero
One client's June, start to finish
Chivvy is not a reminder tool. Here is the whole loop for one client: what Chivvy finds in Xero, the email you approve, the chasing it does in your name, how it reads Dan's reply, and what lands back in Xero.
1 of 5 · Found
Chivvy reads Harwood's Xero and finds two gaps
A £482 payment you parked in the holding account with no explanation, and a June statement for the Barclays account that has no feed. Chivvy checks every connected client like this, every day.
You do nothing
| 12 Jun | Screwfix | £61.20 | Reconciled, receipt attached |
| 14 Jun | Card payment 4471 | £482.00 | In Ask client. No explanation |
| 18 Jun | Harwood Joinery invoice 1042 | £2,400.00 | Reconciled |
Barclays current account · no bank feed · June statement not received
How Chivvy compares
The honest version. Dext and Hubdoc handle what your client sends. Chivvy chases what they haven't sent, so most practices will run both. Uncat is the closest thing to Chivvy and is worth a look if you're happy paying per client. Ask in Xero HQ is free, but you write every query yourself and your client has to log in.
| Feature | Uncat | Ask in Xero HQ | Content Snare | Dext / Hubdoc | chivvy. |
|---|---|---|---|---|---|
| Knows what's missing from Xero | Holding account only | No, you write each query | No, you build the list | No, it processes what arrives | Holding account, missing receipts, statement requests |
| Chases the client for you | Automatic reminders | No | Automatic reminders | No | Day 0, 4 and 9, in your words, approved by you |
| What the client has to do | Open a link | Create a login | Log in to a portal | Photograph or forward receipts | Open a link. No account, no password |
| Files the result back to Xero | Yes | No | No | Receipts only | Receipts, statements and explanations |
| Built for UK practices | US first, UK supported | Yes | Partly | Yes | Yes: VAT receipts, statement requests, UK wording |
| How it's priced | $9 per client per month | Free with Xero partner status | Per user, from about $35 a month | Hubdoc free with most Xero plans | Per practice, unlimited clients. £40 a month for founding practices |
Competitor details taken from their public websites and Xero App Store listings, September 2026. If we've got something wrong, email hello@chivvy.io and we'll fix it.
Ten founding UK practices
at £40 a month, for life
Chivvy is being built now with ten UK practices. Founding practices get it first, tell us what to build, and pay £40 a month for as long as they use it, whatever the price is later. You pay nothing until it ships.
£40 a month, fixed for as long as you use Chivvy
Nothing to pay until it is live in your practice
A direct line to the team while it is built
First access, before it opens to anyone else
£40a month
Locked for life. Billed monthly, cancel any time.
- After launch
- From £49 a month by client count. Most practices £99. Yours never changes.
- First charge
- When Chivvy ships
Not ready to be a founding practice?
Join the launch list. Launch pricing starts at £49 a month, by number of clients, with most practices at £99. Everyone on the list hears first and gets the founding price for their first three months when it opens.
Questions you'll probably have
The questions we expect you'll have. If yours isn't here, email and we'll reply.
Do the emails come from me or from Chivvy?
In your name. Emails go out with your name and your practice as the sender, from Chivvy's sending domain, which is authenticated so they land in inboxes rather than spam. Replies come straight back to you. If you'd rather they came from your own email address, you can verify your domain with a couple of DNS records and Chivvy will send from it. Clients see your name and your practice. Chivvy appears only as a footer line on the upload page. They never see a login screen.
Can I check what it sends before it goes?
Yes. Nothing is sent until you've approved the templates for each stage, and you can rewrite them in your own words. You can pause any client, or the whole thing, at any time. When you first connect, Chivvy shows you the full list of what it would ask for and you choose who it starts with.
What does the client actually see?
An email from you and a plain web page with your practice name, the item you need, and buttons to upload a PDF or take a photo. No account, no password, no Chivvy branding beyond a footer line. If they just reply to the email instead, that works too.
What if a client ignores it?
Chivvy sends the next reminder on the schedule you set, using the wording you approved, so each one is a little firmer than the last. If nothing has arrived after the final reminder, the item is flagged on your dashboard so you can pick up the phone. It never chases an item that's already arrived.
Does it only work with Xero?
Yes, for now. Most UK practices we spoke to are on Xero, so that's where we started. QuickBooks Online is next, once the founding practices are live. FreeAgent after that if enough people ask.
I already use Dext or Hubdoc. Do I need this?
Yes, they work together. Dext and Hubdoc process what your client sends you. Chivvy chases what they haven't sent, then hands the result to Xero, where Dext picks it up as usual.
Is it only for UK practices?
Yes, to start. Chivvy is built around how UK practices work: VAT quarters, year-end accounts, and the way UK bank feeds show up in Xero. Data is hosted in the UK, support is on UK hours, and you pay in pounds. If you're outside the UK, email us and we'll tell you honestly whether it would work for you yet.
Is my clients' data safe?
Chivvy reads your Xero to work out what's missing. The only things it writes back are the attachments and explanations your clients send. Data is hosted in the UK and encrypted at rest and in transit. Full security notes are available on request, and your IT person is welcome to ask us anything.
What does £40 a month cover, and what happens after launch?
£40 a month covers your whole practice, however many clients you have, and it stays at £40 for as long as you use Chivvy, whatever new customers pay later. You pay nothing until Chivvy is live and chasing your clients. If it isn't right for you, you stop paying and that's the end of it.